Privacy Policy
Domestic Abuse Services – Our Lady of Good Counsel Society (DAS-OLGCS) is committed to protecting the privacy of our stakeholders who provide personal information to us. In our effort to remain responsible holders of this personal information, DAS-OLGCS will provide transparency about how the information will be used and shared and will remain in compliance with the Personal Information Protection Act of British Columbia.
Personal information is any information which can be used to distinguish, identify or contact a specific individual. Exceptions to this are business contact information and publicly available information. Personal information does not include the name, title, business, address, telephone number or other contact information of an individual at a place of business, which can be collected, used or disclosed without consent.
Accountability
Domestic Abuse Services – Our Lady of Good Counsel is responsible for all personal information it collects, maintains, shares and transfers to other institutions. Our Society values our supporters, and we respect their privacy. We recognize that we must maintain and protect our supporter’s personal information in a responsible manner and in compliance with the law.
If you have any questions about our privacy policy or practices, please contact us at:
Domestic Abuse Services – Our Lady of Good Counsel Society
Attention: Office Administrator
#437 – 604 Columbia Street, New Westminster BC, V3M 1A5
Or email: admin@domesticabuseservices.ca
Or call: 604.585.6688
Purpose of Use
Our website, www.DomesticAbuseServices.ca, is operated by Domestic Abuse Services – Our Lady of Good Counsel Society. When visiting our website, visitors may opt to use the website to sign up for various Society related activities including, but not limited to, signing up for newsletter and email communications, registering for events, submitting new or renewing memberships, applying for volunteer positions, or making donations. In doing so, they may be asked to complete a Gravity Form to collect contact information including name, address, phone and/or email. This information is used for the purpose of issuing tax receipts, sending newsletters, and disclosure of volunteer applications. We will not request personal data which is not necessary in the nature of the submission or request.
We do not rent, sell, or trade our mailing lists.
DAS-OLGCS restricts its collection of personal information, the internal distribution of personal information, and its external sharing of personal information, to a limited extent reasonably necessary for its purposes and programs. We are also entitled to collect, use and disclose personal information as required or permitted by applicable law, including the Personal Information Protection Act.
Consent and Collection
Before and at the time of collection of your personal information, your knowledge and consent (implicit or explicit – depending on the sensitivity of the circumstances) will be required. In addition to issuing tax receipts, this information may be used to keep you informed about our Society’s activities including special events, funding needs, services, and opportunities to volunteer or to give. Your information may be shared within the Society for the purpose of review of volunteer applications by necessary staff or Members of the Board. Likewise, we will offer you the opportunity to opt not to have your information used for these purposes, and you are always given the option to withdraw your consent and opt not to receive this type of material from us. Our publications will express a version of the following statement:
Domestic Abuse Services – Our Lady of Good Counsel Society is committed to protecting your privacy and personal information. The information you provide will be used to provide you with communications regarding our Society’s activities such as special events, services, fundraising, newsletter, opportunities to volunteer or to donate and to issue a tax receipt where applicable. Please visit our website at www.DomesticAbuseServices.ca for more information about our privacy policy. You can unsubscribe from our communications list by calling our head office at 604.585.6688 or emailing us at admin@domesticabuseservice.ca with “UNSUBSCRIBE” on the subject line.
Limited Use, Disclosure and Retention
We may collect, use, store and transfer different kinds of personal information about you as follows:
Identity Personal information includes:
Username or similar identifier,
First name, last name, title, company you work for, and in the case of individuals representing charities using our service, your job title, role and/or level of experience.
Contact Personal information includes address, email address and telephone numbers.
Financial Personal information includes credit card details and securities related information in the event you donate or apply for membership to Domestic Abuse Services - Our Lady of Good Counsel. We use a secure third-party transaction form via PayPal for transacting online payments.
Please refer to their privacy policy statement for how your personal data will be collected and used by them.
Transaction Personal information includes details about payments to you (refunds) and from you (donations).
We do not collect any Special Categories of Personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric information). Nor do we collect any information about criminal convictions and offences. In the event you fill out an application for a volunteer position, you may be requested to apply for a police record check and disclose of prior convictions or offences; in the event, you may opt out of providing such information by withdrawing your application to volunteer.
If you provide DAS-OLGCS with personal information of another individual, you represent that you have obtained all necessary consents from such person to enable us to collect, use and disclose such personal information for the purposes set forth in this Privacy Policy.
We will only retain your Personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
You will not receive a marketing e-mail from us unless you have consented to receive it. From time to time, we may use e-mail as a way to keep in touch with you. However, we do not send unsolicited marketing e-mails except in compliance with applicable law.
If you agree to receive e-mail communications from us, every e-mail message we send to you will include an e-mail address to which you can respond. If you decide you do not want to receive e-mail from us at any time, simply let us know and we will remove your name and e-mail address from our database. We will do the same with your mailing address and telephone number on request.
Accuracy
We will strive to keep your personal information accurate and up to date as necessary.
Safeguarding Measures
We are committed to keeping the personal information provided to us secure, and we will take reasonable precautions to protect personal information from loss, misuse, or alteration.
We have implemented information security policies, rules and technical measures that are intended to protect the personal information that we have
under our control from:
unauthorized access;
improper use or disclosure;
unauthorized modification; and
unlawful destruction or accidental loss.
Safeguards will vary depending on the sensitivity of the information and may include measures such as password-protecting electronic documents, locking paper files, and ensuring only authorized personnel have access to certain documents. We will destroy documents (including electronic documents) containing personal information when retention of the personal information no longer serves the purpose for which it was collected and is no longer necessary for legal or business purposes.
All of our members, employees, workers and personal information processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with, the processing of personal information, are obliged to respect the confidentiality of the personal information we collect.
Our Website
Comments:
When visitors leave comments on our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
Organizer information: name, phone, website, email
Event information: website, cost, description, date, time, image
Media:
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms:
DAS-OLGCS will keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Cookies:
If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set up a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires in 1 day.
Embedded Content from Other Websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We make use of certain APIs to provide specific features.
These APIs may include the following third-party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).
How Long We Retain Your Data For:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Recourse
If you have questions, concerns, or complaints relating to our treatment of personal information, please contact our Chief Privacy Officer. If we cannot resolve your privacy concerns, you may contact the Office of the Information and Privacy Commissioner of British Columbia:
PO Box 9038, Stn. Prov. Govt.
Victoria, BC V8W 9A4
T: 250-387-5629 | 1-800-663-7867
info@oipc.bc.ca
www.oipc.bc.ca