Domestic Abuse Services – OLGCS  is a not-for-profit organization committed to ending violence against women through education and action. The Society is seeking volunteers who have passion for the issue of violence against women to provide non-judgmental emotional support and referrals to a diverse population of callers in distress.  Callers seek support with a wide range of issues related to domestic abuse.

Responsibilities:

• Requirement of one 4-hour shift every week, ranging between the hours of 10am to 10pm seven days a week.
• Minimum commitment of 100 volunteer hours after training.
• Engage callers in a positive and effective way
• Understand caller’s issues and concerns
• Share with callers the resources available in the community as provided in the resource manual.
• Be clear about personal and professional boundaries.
• Volunteers need to be fluent in English. Fluency in additional languages will be considered a valuable asset.
• After training attend 3 volunteer workshops a year.

 Skills Required:

• Excellent listening and communication skills.
• Ability to communicate effectively, both verbally and in writing.
• Ability to be detail orientated and creative.
• Familiarity and comfort with the dynamics of domestic violence and related issues.
• Ability to work independently.
• Ability to work respectfully with diverse populations.
• Ability to exhibit discretion and maintain confidentiality.
• Must be able to represent the Society in a professional manner.
• Interested in stopping Domestic Violence and related issues.

Training & Support:

• No experience necessary.  All training is provided.
• Over 22 hours of extensive training in topics including the cycle of abuse, developing a safety plan, and crisis intervention.